Send a message after a purchase

A post-purchase message can add useful information to an order confirmation.

Choose the relevant product

Connect the trigger to the product or supported purchase event.

Write a useful message

Thank the customer, explain what happens next, and tell them how to find their purchase or contact your support team.

Avoid duplicates

Check which transactional emails Plumfolio or the payment provider already sends automatically. There is no need to repeat the same information several times.

Distinguish the purpose

A service-related confirmation email and an optional marketing email serve different purposes and may require different consent rules.