Decide what the customer receives

Delivery for a digital product should be simple and predictable. Customers should know where to find their purchase after checkout.

Downloadable resource

For a PDF, template, or compressed file, attach a resource to the product. Check that it is the right document and can be downloaded.

Membership access

For a course or content organized into lessons, choose private access when that option is available. Customers should be able to find the content they are entitled to.

External destination

Depending on its setup, a product may provide access to an external address, such as a booking page, private space, or companion service.

Tip: Test the post-purchase experience with an account that does not already own the product.